Build Beautiful, CRM-Connected Community with Salesforce Community Cloud

There is absolutely no denying the fact that your brand experience is the most important asset for your business. With Salesforce Community Cloud, you can create beautiful branded CRM-powered portals, forums, and sites faster than ever before.

Through Salesforce Community Cloud, you can create rich and digital spaces that streamline critical business processes and extend them outward to partners and customers. Communities are built with the Lightning Community Builder, making it easy for businesses to get started with out-of-the-box and customizable templates and accelerate with a powerful ecosystem of solutions.

Benefits of Salesforce Community Cloud

Partner Relationship Management: Grow and scale your business by connecting your channel partners to Salesforce automation and marketing resources.

Customer Self-Service: Reduce case volumes and improve customer experience by giving customers an online destination to access business data, process, content, and experts.

B2B Commerce: Increase revenue with account-specific B2B eCommerce sites.

Custom Solutions: Leverage the Salesforce platform to create custom applications specific to your business.

Rapidly launch portals, sites, and forums with Lightning Community Builder

With Lightning Community Builder, anyone in your organization can create powerful portals, forums, and sites with the help of standard and custom components. Dozens of prebuilt and reusable Lightning-powered drag & drop components are available for building up the community quickly and easily. You just need to edit a few components to get information about your community, add images to improve your branding, and you’re ready to step forward— without writing even a single line of code! 

If you want a more personalized customer experience, you can create custom pages, add components to pages, use special Lightning components, and utilize more Salesforce objects.

Start with Lightning Community Templates

Any business can quickly create digital experiences with ready-made customizable templates that can be modified without coding. Each template contains a page layout library and components that have been specifically designed for specific use cases, such as Customer Service and Partner Relationship Management.

Community templates allow you to build responsive communities to provide rich, branded spaces for your customers and partners. Templates are in-built framework solutions built with Lightning Community Builder. They allow you to quickly start your site and then easily adjust the page to your company’s brand. 

Each template is pre-installed with a page layout, components, and business processes that are normally used for the corresponding business use cases. You can choose the desired template and easily design the pages to fit your company’s branding.

Launch faster with Lightning Bolt Solutions

The Lightning bolt is an out-of-the-box framework in the Salesforce ecosystem that is used to create reusable solutions for industry-specific uses cases such as supplier relationship management, franchise management, and patient engagement. 

Lightning Bolts are partner-built solutions that contain industry process flows, apps, and Lightning components that you can combine seamlessly into your digital experience.

Mobile-friendly

Customers and partners can access the Salesforce Community Cloud anywhere, anytime, from any device.  The mobile experience combines an elegant and easy-to-use interface with powerful Salesforce features. All Lightning communities are 100% mobile-friendly.

Build it branded and beautiful with clicks

Utilize pre-built themes to ensure that your sites, portals, and forums are beautiful and dynamic, helping you engage with customers in a whole new way. Import content and settings from your existing content management system (CMS), or use the lightweight Community Builder’s CMS to centralize content management throughout your digital experience. You can choose from a range of themes to build CRM-driven portals, forums, and community sites quicky using clicks, not code.

Browse the Gallery of Prebuilt Themes

Use the ready-made theme library and activate it with a single click.  You can also connect your brand’s style guides to broaden your identity. With the pre-built themes from Salesforce, you can create a visually engaging experience for the users.

Make it perfect with the Lightning Community Builder 

Use the theme panel to effectively apply colors, fonts, and styles to your experience to suit your design or brand. Customize your colors precisely by uploading your own logo to generate custom color schemes. Create branding sets to change color and style for various audiences and needs.

Community Cloud Solutions

  • Self-service portals and forums help customers find answers quickly and on their terms and schedule.
  • Give B2B customers user-friendly shopping experience with features tailored to the complex needs of B2B transactions. 
  • Create custom external-facing apps and portals connected to Salesforce. 

Conclusion

Salesforce Community Cloud is natively linked to the sales, service, and marketing cloud so you can connect customers, opportunities, businesses, and campaigns seamlessly. Community Cloud Solutions are business apps built on Community Cloud that enables you to quickly launch a business solution to your partners, customers, and employees. Salesforce Community Cloud is a framework for organizations to quickly build branded portals that can be customized and optimized for mobile.

In its quest to serve Communities, Cloud Analogy (one of the world’s most successful Salesforce Development Companies), is sponsoring the prestigious Noida Trailblazer Community Mega Event 2019.

We will be happy to see you among us.

You can easily register here https://bit.ly/2o8r3iw

Author: AJ

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