SALESFORCE LIGHTNING COMMUNITIES
Feb13

SALESFORCE LIGHTNING COMMUNITIES

What if you can connect your customers directly to their business process?  What if you can interact with your favorite vendors? What if you can get all the information needed even through your mobile devices? What if…What if……these if’s are never-ending. Let’s tighten our belts and dive into what exactly LIGHTNING communities are all about. LIGHTNING Communities are generally an online platform that can connect members directly with each other. It enables rich collaboration between employees, customers, partners, suppliers, and distributors. It helps people to interact with relevant content, data and business processes. Like a magic wizard, it has the power of social with mobile participation, trusted security and direct connection to business processes. “It focuses on deep understanding just for people’s sake.” Communities deepen customer relationships and very well understand the rapidly changing needs of customers. With including enterprise security and tight integration with business processes it goes beyond our thinking by adding social collaboration, extensive branding, customization and mobile access. WHAT I CAN DO OUT OF IT??… To gain deeper relationships with customers you can create communities. You can easily empower employees to connect and collaborate according to the business needs. Since it uses Salesforce so you can easily connect any 3rd party system directly to your community. You can create multiple communities according to your business needs. TYPES OF COMMUNITIES SUPPORTED:   Customer Communities It provides collaboration, mobile access, and consistent branding even for large groups. The benefit is that it enables customers to answer questions from other customers. It is an interactive platform where we can connect and quickly get the information needed. Even the support is provided by sales-rep to resolve the issues. This community build trust with customers and security for long-term engagements. Partner Communities With its power of Role-Based security, it ensures a strong bond with the business process. It helps us to segment data which is shared with different members. It ensures collaborative selling between partners. FEATURES OF SALESFORCE COMMUNITIES: Communities provide deep integration into the business process. The key features of it are as follows: Business Process Integration: It helps members to raise cases, sales opportunities or campaigns from within the community. Employees can easily share and access files. It helps to drive more sales by connecting your employees with resellers and distributors. Social Collaboration: People can create small groups and can interact easily with goals according to their interest. One can manage social listening, content, engagement, workflow all in one place. Branding/Customisation: Companies can easily customize their websites according to the look and feel they want for their website. Members are free to meet their needs and requirements. One...

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Ajay Dubedi Salesforce Expert | Consultant
Feb02

Ajay Dubedi Salesforce Expert | Consultant

Ajay Dubedi is Salesforce Expert. An accomplished Technical Architect, Consultant and Business Analyst with global consultancy experience; designing and implementing solutions for a range of clients. He has assisted and implemented solutions in industries comprising Banking, Health Care, Networking, Education, Telecommunication, and Manufacturing.

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Ajay Dubedi Salesforce Expert
Feb24

Ajay Dubedi Salesforce Expert

5X Salesforce Certified. And 2X Java Certified Developed several AppExchange applications DragNDrop, MultiUtility, DeskSync etc. Worked on almost all Salesforce features and products. Desk.com, Work.com, Data.com, Communities, Sites etc. Worked upon 100+ Salesforce Successful implementation in different roles of BA, QA, System Architect, Developer etc. There are various other documentation and process which are still being analyzed, developed and written down by me. Infact implementation of a process takes time and a process should be revised on a regular basis. Implemented 200+ small and big Salesforce projects(Customization, Integration, Application development ) I stopped tracking the number of projects after I got 1000+ Salesforce login credentials Visited Onsite(USA) several times and got several acknowledgements and appraisals. Noida Salesforce group leader(Not officially). Love writing technical blogs website...

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